Privacy

What we collect and why

• Booking details. When you book online or request an estimate, you give us your name, contact details, address and a description of the job. We use these to carry out the work and manage your appointment.
• Job records. We keep records of work done so we can honour guarantees, answer questions later and remind you when servicing is due.
• Photos you send us. Used only to understand and carry out the job.

Who processes it

Bookings and job management run on ServiceM8, our job management system. Your booking details are stored there on our behalf. We do not sell your information, and we do not share it beyond what is needed to do the work.

Paying an invoice online

If you pay an invoice by card, the payment is taken by Worldpay on their own secure page. Your card number never reaches this website and we never see or store it. We pass Worldpay only the invoice number and the amount, and they tell us when the payment has gone through so we can mark your invoice paid.

Analytics and cookies

If analytics is enabled on this site it runs only after you accept it in the cookie banner. See the cookies page for details.

Your choices

You can ask what we hold about you, ask us to correct it, or ask us to delete it where we no longer need it. Email office@1stcall.je and we will sort it out.