Plumbing & heating, Jersey
Jersey plumbing and heating, sorted.
Cylinder and boiler servicing, repairs and small jobs, heat pumps and 24/7 emergencies. Book the routine stuff online in a couple of minutes.
Emergency? Skip the form and call 01534 859136 first.
What we do
Book routine servicing and small jobs online. Bigger work is estimated after a look.
Hot water cylinder service & safety check
Annual safety check and service for pressurised cylinders. Required by most insurers, and if you rent, your tenancy agreement may make it your responsibility.
Fixed price. Book online.
Electric boiler service
Service for electric heating boilers. We no longer service oil boilers.
Fixed price. Book online.
Cylinder + boiler service
Got both? Book them together. Choose boiler, cylinder or both when you book.
Fixed price. Book online.
Plumbing job (1 hour)
Diagnose and fix a small problem: a leak, a dripping tap, an overflowing or running toilet. We diagnose and attempt the repair in the visit.
1 hour slot. Book online.
Plumbing job (2 hours)
For larger reactive jobs that need a bit more time on site.
2 hour slot. Book online.
Heat pumps & low-carbon heating
Air-source heat pumps and electric heating, with the States of Jersey Low Carbon Heating Incentive (up to £9,000 match funding for a heat pump).
Free survey.
Boiler & cylinder replacement
Like-for-like swaps and upgrades. We estimate after a quick look.
Estimate after a visit.
24/7 emergency
Burst, major leak or no heating or hot water? Call us. Emergencies are not booked online.
Call first. Routes to the on-call engineer.
Book online, straight into the diary
5 routine jobs you can book in a couple of minutes. Prefer to talk? The phone is always on.
Why 1st Call
Local, straight-talking and reliable. That is the whole pitch.
Straight answers
We tell you what the job needs and what it does not. No upselling, no waffle.
Book online in minutes
Routine servicing and small jobs go straight into the diary. No phone tag.
24/7 emergency cover
A real engineer on call, day and night. One number, no call centre.
Low-carbon ready
Heat pumps sized properly, with help accessing the States of Jersey grant.
Heat pumps & the Low Carbon Heating Incentive
Jersey is moving off oil and gas. We install air-source heat pumps and can help you access the States grant (up to £9,000 match funding for a heat pump). Book a survey and we will size it properly.
Landlords & letting agents
Annual cylinder safety checks are required by most insurers, and tenancy agreements often pass them to the tenant to arrange. Send your tenants a direct booking link and they can sort it themselves. No more phone tag.
What customers say
Genuine Google reviews, nothing invented.
“The team at 1st Call Plumbing did a fantastic job of installing my air source heat pump. They were efficient, tidy and explained everything really clearly. Ben and his team helped with the grant application and seamlessly organised everything in the background including the electrical work. The heat pump was installed whilst I was on holiday -no fuss no mess - and I came home to a warm and cosy house. Highly recommend Ben and the team at 1st Call.”
“Amazing service, Nathan attended the property the same day and fixed the issue within 15 minutes. My washing machine was flooding the kitchen which was a really difficult situation with two young children. Not the only was the service great and efficient but very reasonable too. Would highly recommend and definitely use again.”
“The problem with the failed heating of our water cylinder was sorted the same day. Thank you to 1st call and Lia for such prompt assistance. I would definitely recommend this company and if and when we have any other plumbing issues I will be contacting them. Also the charges for sorting out the problem were very competitive.”
“Great friendly service. Punctual and professional work. Very happy to use them again.”
Areas we cover
All twelve parishes, island-wide.
- St Helier
- St Saviour
- St Clement
- Grouville
- St Martin
- Trinity
- St John
- St Mary
- St Ouen
- St Peter
- St Brelade
- St Lawrence
How it works
Three steps, no faff.
- 1
Tell us what you need
Pick the job online or give us a call. Add a photo if it helps.
- 2
Pick a slot
Choose a time that suits you, from two days ahead up to about twelve weeks.
- 3
We turn up and sort it
You get a reminder before the visit, and the engineer arrives with the job details.